FAQ

Frequently Asked Questions

Worried about a stolen device?
What To Do If Your iDevice or Computer Is Lost Or Stolen   If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are ...
Mon, 29 Dec, 2014 at 5:05 PM
Getting started with FreshService - logging in
We have imported accounts for all students and faculty/staff.  To log in, student use their school email account, faculty/staff use their FirstClass email a...
Fri, 23 Jan, 2015 at 5:17 PM
IT Catalog for 2016-17
Bids have been approved, budget is refreshed, and it's time to produce our annual IT Catalog!  Below you will find the list of products that have approv...
Wed, 17 Aug, 2016 at 5:35 PM
How To: Requesting New Software
If you would like to have a piece of software installed that the District already owns, please submit a ticket to us.  We will check the number of licenses ...
Tue, 29 Sep, 2015 at 5:04 PM
Smart Notebook Alternatives
Smart Notebook is a program created by SmartTech which accompanies our SmartBoards.  These are devices that provide interactive touch features, turning your...
Fri, 23 Oct, 2015 at 4:48 PM
PowerSchool for Parents and Students
PowerSchool allows parents and student to log into the program and view assignments, grades and attendance through computers  or mobile devices.  You can al...
Fri, 16 Oct, 2015 at 12:46 PM
Parent Access to Schoology
For parents, logging in to Schoology is a similar process to logging into PowerSchool.  You will create an account for yourself using your email address and...
Thu, 10 Dec, 2015 at 12:01 PM
Fees for Lost-Stolen-Damaged Equipment
Below is the fee schedule for equipment that is lost, stolen or damaged. Please note the following circumstances:  * Each incident is assessed on a ca...
Wed, 9 Dec, 2015 at 12:10 PM
Changing Your Name
There are many members of our school community who are known by a nickname or middle name, as opposed to their legal name.  By default, when new persons are...
Tue, 3 Jan, 2017 at 12:35 PM
Parental Controls for School Issued iPads and Accounts
From time to time we get questions from parents about monitoring student online activity, or advice on shaping how and when the iPads can be used by student...
Wed, 13 Jan, 2016 at 11:10 AM